Anonymous
map-marker Virginia Beach, Virginia

Car has not been fix

My car has been with another connection for three months and still hasn't been fix . I'm still waiting on them to do my transmission
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User's recommendation: Fix y car

Kijuan Mxb
map-marker Portland, Maine

Trying to find out if I'm at the right place to apply for a vehicle

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I like to know how to go by with y'all to get a vehicle my vehicle is broke down and I need a vehicle what do I have to do to get a vehicle from you all
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Cade K Cqs
map-marker Big River, Saskatchewan

Locked out

Auto Connection - Locked out
For some reason my password is incorrect every time I put it in I dont know if theres an issue with the app or if I actually forgot my password please call me at 306-812-****
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Preferred solution: It fixed

Anonymous

Customer Service

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Auto Connection is the worst company in the history of auto sales. I bought a car from them which broke down and had me stranded two days after getting it, because it was something simple they were sending their mechanic to fix it which was twenty minutes away. He took three hours to come which forced me to get a rental car so I wouldn't have to be late or miss work. Fast forwarding along the Wilson, NC site closed down there was no warning to customers just a sign on the door when you went to pay your bill. When this site closed they stopped reporting to the credit bureaus your account wasn't kept updated with your payments in a timely manner. Five months after that my car was totaled due some *** not paying attention little did i know it was a blessing in disguise. My insurance company completely paid out. It's been four months and they still haven't reported to the credit bureau that the account was paid off. They refused to give me anything showing that the account was paid off I had to got to my insurance company who is reporting them since they told me the only way they will provide proof that the account is paid off is if i go to one of their lots and i was told this by a supervisor i felt like I was being extorted into buying another car from them. They were nasty and rude. This company preys on people with challenged credit. They sell you overpriced raggedy cars. I wouldn't buy a big wheel from them again if I had to.
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Cons:
  • Way i was treated after the car was paid off
Reason of review:
Poor customer service
Anonymous
map-marker West Richland, Washington

1B3Ej46C3Tn126793 Review

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I am trying to get a number to locate the driver that pick up my car on July 20, 2016 that alfa insurance sent to pick up my car they will not release my insurance check cause they now claim no one pick it up i know it was a red rollback i can describe the drvier
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Reason of review:
Poor customer service
Anonymous
map-marker Fort Lauderdale, Florida

Don't Work For Auto Connection

I worked as a manager and left due to the BS in that company. Wore so many hats and not paid for all of the work I did. I was micro managed and questioned when I did anything when I was a manager. They lie and point fingers and never want to own up to there own mistakes. They don't believe anything you tell them. A bunch of unethical, idiotic, egotistic fools all of them. I left and they took more of my pay check then they should have and they had an excuse for it.. Labor board is handling. Do your self a favor and don't even waste your time working for them. All the Mangers right to corporate don't give a *** about you or anyone else but themselves..
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Baron Vbq
map-marker Killeen, Texas

Auto Connection service department sucks!!

I have had the worst experience with the car dealership and their service department. After having the car less than 1 year it is in need of a second transmission, I eventually was able to work out a plan with them to have my car fixed because the warranty expired then they moved my car to a shop other than the one that was originally agreed to without my knowledge, refuses to give me any type of update on my vehicle, and act like I'm bothering them. They are all around the absolute worst company I have ever seen.
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